Managed IT Services
With over 15 years of experience supporting private and government organizations across various industries and countries, we bring a wealth of knowledge to every project. Our solutions are tailored to ensure your IT systems run efficiently and securely.
From remote troubleshooting to on-site assistance, we provide end-to-end IT support. Whether you’re a small business or a growing enterprise, our team is ready to solve your IT challenges, ensuring minimal downtime and maximum productivity. We CARE.
Our IT services are designed to grow with your business. We offer flexible plans that adapt to your needs—whether you’re supporting 10 users or expanding to 20 and beyond. We’ll help you scale seamlessly without compromising performance.
We prioritize your security with advanced tools, secure cloud backup, and proactive monitoring. Our years of experience with government and private sectors guarantee that your data is always protected against potential threats.
Secure, Scalable, and Always There – Managed IT for SMBs
The Essential Services for Your Business
We provide fast and reliable IT help desk services, ensuring your team receives quick and efficient assistance for technical issues via phone, chat, or email.
Our remote IT support allows us to diagnose and resolve issues quickly from any location. From software errors to system configuration problems, we provide effective solutions without the need for an on-site visit.
For complex hardware or network issues, our on-site IT support brings expert technicians directly to your location, ensuring minimal disruption to your operations.
Our server administration services ensure that your business’s servers are consistently secure, maintained, and optimized for peak performance.
We provide continuous monitoring and proactive management of your network, ensuring it remains secure, stable, and optimized for business efficiency.
We streamline the onboarding and offboarding process by setting up accounts, configuring devices, and managing access permissions. This ensures that new employees are up and running quickly, while departing employees’ access is efficiently revoked.
Comprehensive IT Security and Platform Solutions
Multifactor Identification Managed Services
We strengthen your system security with multifactor authentication, handling setup, management, and ongoing support.
Windows, Linux, Apple, Android
We provide expert support across all the platforms, ensuring smooth integration and management.
Microsoft 365 (M365) Solutions
We optimize and manage M365, including Teams, SharePoint, OneDrive, and Office apps, boosting productivity and security.
Compare Features of Our Plans
| Standard Plan | Advanced Plan | |
|---|---|---|
| IT Audit | ✔ | ✔ |
| Server Support | 24/7 | 24/7 |
| General Support Hours | Office Hours | 24/7 |
| Remote Support | ✔ | ✔ |
| On-site Support | Charged separately if needed | ✔ |
| Cloud Backup | Charged separately if needed | ✔ |
| Number of Users | Up to 10* | Up to 20* |
| Custom IT Consultancy | Charged separately if needed | ✔ |
| Price | Get a Quote or Use our calculator below | Get a Quote |
*Subject to changes if necessary
Pricing Calculator for the Basic Plan
This tool is designed for companies with fewer than 50 workstations. For larger networks, please reach out to us directly for further information.
Before providing our final proposal, we will conduct a network audit and discuss the needs and challenges you company has.
Pricing
Frequently Asked Questions about our Managed IT Services
If you have a small team, typically fewer than 10 users, and need support during office hours, the Standard Plan might be the best fit. However, if your business requires 24/7 support, on-site visits, or additional services like cloud backup, the Advanced Plan offers more comprehensive coverage. If you’re unsure, feel free to contact us for a free consultation to discuss your specific needs.
Yes! We understand that every business is unique. Both the Standard and Advanced Plans offer flexibility to adapt to your specific IT requirements. For example, with the Standard Plan, you can add services like cloud backup or on-site support when necessary. For more tailored solutions, the Advanced Plan includes custom IT consultancy at no extra charge.
Remote support allows our team to quickly and efficiently resolve IT issues without the need for an on-site visit. Through secure remote access, we can troubleshoot problems, manage software updates, and provide technical assistance to ensure your systems run smoothly. Remote support is included in both plans.
With the Advanced Plan, on-site support is fully included at no extra cost. For Standard Plan users, on-site support is available as an additional service, billed separately when required. If you anticipate needing regular on-site visits, we recommend choosing the Advanced Plan for seamless coverage.
Absolutely! You can upgrade from the Standard Plan to the Advanced Plan at any time. As your business grows or your IT requirements become more complex, we recommend moving to the Advanced Plan for full 24/7 support, cloud backup, and on-site assistance.
Our plans are designed to grow with your business. The Standard Plan supports up to 10 users, and the Advanced Plan supports up to 20 users, with flexibility to adjust as your team expands. Contact us to discuss custom options for larger teams or specific IT needs.